I've had a very blah day today. I'm just feeling very ho-hum, low-energy, not myself. I got a few new listings up this morning. I'm encouraged to see my unlisted inventory pile steadily decreasing. I had been running a 50% off clothing sale the last few days, which really made my sales soar. But that sale ended last night, and with it, my actual sales. I sold 2 jars of shoe cream today, and I think that's it. lol. So I'm running another sale right now. We'll see if that helps.
A neighboring borough requires permits for yard sales. This weekend, they've lifted that requirement and are having a community-wide yard sale. I thought I would be very excited about it, but I'm having a hard time mustering up the enthusiasm required for a marathon yard saling weekend. I hope to get out some on Saturday morning, hopefully to find a few goodies. If I do, I'll be sure to post about them.
I sold a Brooks Brothers sport coat for $25 + shipping the other day during my 50% off sale. As I was getting ready to package it, I noticed that the undersides of both sleeve cuffs were quite stained. I have no idea how I missed that. But what's more, I just had it dry-cleaned. I have no idea how the dry-cleaner missed it too! So I sent the buyer some pictures, asking how he wanted to handle it. I offered either a partial refund or a cancellation. Normally, I am very averse to partial refunds. But in this case, I wanted the dumb jacket gone. It was CLEARLY my error. And I only paid $1.50 for the thing. Plus I had it dry-cleaned during a special promotion. I think I paid $2.99 for that. So the buyer wrote me back, thanking me for catching the problem. He said he was hoping the stains would be small, but he sees that they are actually quite noticeable. But he still wants to complete the transaction, because he can just keep it at his office as a spare. So I offered him half off. He seemed quite pleased with that. I sent him his refund, and his jacket will go out to him tomorrow. No, not much of a profit at all. But a happy customer!
I've had a couple poo-ey buyers leave me less than stellar feedback and DSR's, so that's got me down too. I try really hard and take my business very seriously. The crazy lady with the Hello Kitty slippers is all mad because I "used the rules as an excuse to avoid refunding her immediately." lol. She actually said that in her neutral feedback (thank goodness it wasn't a negative). Seriously. Like anyone is going to read that comment and feel that it reflects poorly on me as a seller. That I followed the rules. How dare I.
And I had two other buyers leave me a (1) for communication. That I don't understand at all. The one was an offer that I accepted. I immediately sent an invoice (as I always do), and on day 3, I sent a 2nd invoice (as I always do). After day 4, my UPI assistant opened an unpaid item case against her (as it always does). She paid the next day, with a note apologizing for not paying earlier - she didn't realize I had accepted her offer. Really? The 2 invoices from me and the reminder from eBay weren't a clue?? She had left me a positive feedback, stating that the items were good but that communication was very poor. Sigh.
The other (1) for communication is a true puzzle. I think it was for a shoe cleaning starter kit. The comment just said "All around great kit. Long process." No idea what that means, and why that was deserving of a (1) on communication. But whatever. Onward and upward.
I need today to be over. It was not a good day personally. I am ready to start over tomorrow, with a new outlook and a fresh perspective on life.